The Center’s Policies
The members of our staff are dedicated to promoting the well being of others. We ask that these few, but important, policies are observed.
To ensure availability, we recommend appointments be made as far in advance as possible. Please advise at the time of reservation of any special needs, accommodations, or concerns you may have; or if you have a promotional discount or gift card you plan to redeem.
We have reserved time and space especially for you and request 24 hours notice for cancelled/rescheduled appointments. Clients who arrive late may receive an abbreviated session. All consultation appointments that are not cancelled/rescheduled within 24 hrs notice will be charged a $50 fee – a credit card will need to be provided at the time of booking.
If for any reason the Center needs to reschedule or cancel an appointment, we will provide as much advance notice as possible.
As a courtesy, we attempt to confirm all appointments via e-mail. You are invited to telephone, as well, prior to your appointment to confirm exact times, services, and ask any questions you may have.
If you are visiting the Center for your first consultation, it will be complimentary. Any subsequent consultations for the same service/treatment will be charged a $100 fee that can be applied to the service/treatment if the client/patient decides to proceed.
Botox/Dysport and/or any Dermal Filler patients that require immediate follow up, must come back to the Center within 2 weeks of treatment for proper evaluation. There may be a charge for additional product depending on the circumstances. At the minimum, a $50 injection fee will be charged for additional injections.
We are pleased to honor: Cash, Check, MasterCard, Visa, Discover, American Express and Care Credit.
Gratuities are not included in the price of our medi-spa or our aesthetician treatments.
Payment is due at the time that services are rendered with the exception of massages and medical treatments. We will be taking a non-refundable 50% deposit for massage appointments and collecting the balance at time of service. If your appointment is missed, the deposit will be taken as a fee and not applicable toward another appointment. For surgical procedures, please refer to your financial agreement. Payment for botox and filler procedures must be received prior to or on the day of treatment.
Prices are subject to change without notice. Purchased packages may not be shared with others, nor can special offers be combined.
We enjoy children; however, it is our responsibility to create a peaceful atmosphere for all of our clients and patients. Children under 16 can be a little unpredictable, so please make arrangements for outside care of them ahead of time. We also love pets. However, for the safety of our clients and patients, pets are prohibited in the Center.
Anyone visiting the center under 18 must have parental consent.
Preparing for Your Appointment
Please do not bring valuables with you; we are not responsible for lost or stolen items.
Please respect the right to a quiet atmosphere for all guests. We ask that you refrain from talking loudly and that you turn off all cell phones and pagers.
Ladies, please remember not to wear mascara or eye brow filler before a lash/brow treatment.
Ladies and Gentlemen; please remember to shave before any laser hair removal treatment.
At Bellava MedAesthetics & Spa we offer the best medspa treatments and traditional spa services to be found in Westchester, the Hudson Valley and all of New York including: SlimLipo™ liposuction (Fat Removal, Skin Tightening, Body Sculpting), Mini Face Lift, Blepharoplasty (Eye Lift), Mini Tummy Tuck, Botox® or Dysport@ and Dermal Fillers (Radiesse®, Restylane®, Juvederm®, PERLANE®)/Liquid Facelift/Hydrafacial™/Skin Rejuvenation: Photofacials(Age Spots, Hyperpigmentation, Rosacea, Redness)/Diamond Microdermabrasion (Acne, Enlarged Pores, Rough Texture), Chemical Peels (Dull Skin, Fine Lines)/Fractional Skin Resurfacing (Acne Scar Removal, Stretch Mark Removal, Deep Wrinkles, Melasma)/Spa Treatments: Body Wraps, Massage, Facials, Makeup Application, Eyebrow Waxing and Tinting, Sunless Tanning